Customer Care
New Build Division
Customer Care
Our determination to supply a right first time service is made simpler with the combination of our state-of-the-art production facility along with our own group New Build installation division. That is why we remain in complete control from enquiry right through to completion.
Our dedicated New Build sales and administration team have a full understanding of the house builder demands and work closely with production to ensure you receive quality products, fitted on time and supported with professional backup.
SALES
A sales team with over 100 years of combined experience in the New Build sector.
ESTIMATING
We will provide a fully comprehensive quotation and specification in an easy to understand format.
PRE-START MEETING
Meeting onsite to discuss site requirements, build programme and A&B Glass New Build procedure.
PRODUCTION
Products manufactured in our state-of-the-art factory, backed by all of today’s quality and environmental requirements.
PRODUCT
All product call-off will be acknowledged within 48 hours confirming delivery dates.
INSTALLATION
Regular contact with the site management team to ensure our products are installed to your build programme.
SITE OPERATIVES
All A&B personnel attending site have the relevant CSCS accreditations.
CUSTOMER CARE
A dedicated team committed to delivering a first class customer care and aftersales service.
